FAQ
CONTACT/PRESS INQUIRIES
SHIPPING IS FREE!
Biology Functional Fragrances currently only ships to the USA.
All orders will be processed within 1 business day.
All items ship via USPS Ground due to regulations for transporting of essential oils.
We are not responsible for carrier delivery delays and lost packages. Please email contact@biologyfragrances.com for support.SHIPPING
Returned items are accepted only if damaged in transit, within 14 days from the day the order was received. All items must be returned unused and with the original package. A tracking number and or proof of delivery must be provided before refund is issued. Please contact contact@biologyfragrances.com
Exchanges are not available at this time.Returns and exchanges
Biology is currently sold in stores across USA and Canada Only.
California:
Los Angeles:
MOCA- Museum of Contemporary Arts Downtown LA
San Francisco:
Fog City Trading Post
Palm Springs:
Mojave Trading Post
Joshua Tree:
Mojave Trading Post
Orange County:
Seed Peoples Market
Vine Floral Shop Tustin
New York:
New York City:
Happier Grocery SOHO
Modern Chemist- Lower East
Modern Chemist- Dumbo
Chop Suey Club NYC
Canada:
Vancouver:
Zebraclub Vancouver
If you would like to carry Biology Fragrances at your store, please contact contact@biologyfragrances.com
PHYSICAL STORES
Why am I seeing separation of liquid and differentiation of oils?
Natural oils sometimes separate due to the difference in viscocity of each oil used. This causes differentiation of liquids. This is completely normal. Please just shake the bottle and you are good to go.
Allergic Reactions:
Reactions on the skin are possible but rare.
If you are susceptible to allergic reactions, we always recommend using our fragrances on a small part of your skin first to see if there are any reactions. If allergic reactions occur, please stop using immediately.
Why is there variation in color in my fragrance from each purchase?
This is a specialty of natural fragrances. Since essential oils are made from natural sources, the crop, season, weather, external factors affect the colorization of the essential oils slightly.
Issues with Fragrances?
Generally non-irritating and non-sensitizing. If skin irritated after use, please stop immediately.
Our Functional Fragrances are for external use only.
Avoid contact with eyes, inner ears, mouth, and sensitive areas.
Apply to the skin (wrists, neck, chest and pulse points).
To prolong scent, do not rub fragrance into skin as this breaks down the fragrance.
Apply onto hair and fabrics/accessories for additional scent enhancement.
Apply generously and as often as desired. Take us wherever you go. TSA compliant.How to wear our fragrances
Natural Fragrance Oils are a blend of (an accord) of essential oils, absolutes, and molecules that are all naturally derived.
Natural Fragrance Oils are a blend of (an accord) of essential oils, absolutes, and molecules that are all naturally derived.
